When It Matters Most.
Regulatory scrutiny comes in many forms - from routine enquiries and thematic reviews to full investigations and crisis situations. How you respond determines your regulatory credibility for years to come. This is not the moment for a junior team or a theoretical playbook.
Regulatory 'Situation' Management
Targeted support for one-off regulatory issues.
When a specific regulatory question or issue arises, we provide focused, fast and pragmatic support to resolve it without unnecessary escalation - drawing on decades of experience which understands both sides of the regulatory relationship.
What we deliver: rapid response to regulatory enquiries, drafting and review of regulator correspondence, issue analysis and remediation planning, and support through to resolution and close-out.
Regulatory Crisis Management
Expert support when risk events threaten the business.
When a major risk event or regulatory intervention threatens business viability, we step in at Board and Executive level in a way that works for you - stabilising the situation, managing regulatory expectations, and coordinating the path back to safe ground.
What we deliver: immediate senior support during significant risk events, regulatory communication and engagement strategy, coordination of remediation plans, and Board-level advisory support throughout.
Interim / Fractional CRO
Commercial senior experience when you need it most.
When a CRO departure creates a gap - planned or otherwise - the Risk function needs steady, senior hands immediately. We step in to stabilise the function, assess what's working and what isn't, maintain regulatory confidence, and build the foundation for whatever comes next. Whether that's a permanent hire, a restructured function, or a changed approach entirely.
What we deliver: immediate senior interim / fractional CRO cover, assessment of Risk function strengths and weaknesses, regulatory relationship continuity, stabilisation and replanning, structured handover to permanent leadership, and training of step-up CROs.
When It Counts.
Encina offers expert support, whatever you're currently facing. CEO and Senior Risk Expert Jon Macdonald has led businesses through regulatory red cards, formal investigations, and crisis situations where the licence to operate was genuinely at risk. Jon's experience means he knows what regulators need to see, how Boards need to be supported, and what good decision-making looks like under sustained pressure. Together with our expert team, Jon will bring this expertise to whatever is going on for your business that needs attention.
If you're facing a situation right now, or want to ensure you never do, let's talk.